Sydney-based digital product delivery

We build web apps, data tools and cloud services.

Bluegum Digital works with Australian organisations that need practical software: internal portals, dashboards, SaaS products and hosted systems that stay maintained after launch.

Services

From first scope to production support.

Bluegum Digital can take a project from a rough brief to a working product, then keep it hosted, monitored and maintained.

01

Solution Architecture

Technical design, system scoping, component selection and implementation planning before build work starts.

Architecture
02

Business Analysis

Requirements discovery, process mapping, user stories and acceptance criteria. The aim is clear scope that can actually be built.

Discovery
03

Application Development

Customer portals, internal tools, workflow systems and bespoke software built for production use.

Web apps
04

Data & Analytics Platforms

Reporting dashboards, self-service BI tools, data pipelines and information management platforms.

Data
05

Web & Content Services

Websites, intranets and web applications, including CMS integration and accessible front ends.

Web
06

Software Support & Maintenance

Managed support, patching, monitoring and feature updates under clear service levels.

Support
07

Cloud Applications (SaaS)

Full-stack SaaS builds, including workflow automation, subscription products and operational tools hosted on AWS Sydney.

SaaS
08

Cloud Hosting & Infrastructure

AWS-hosted environments for development, testing and production. Data stays in Australian data centres.

Cloud
09

Project & Program Delivery

Project management, stakeholder reporting, sprint planning, risk tracking and milestone-based delivery.

Delivery
How projects run

Short sprints, fixed milestones and regular demos.

Bluegum Digital is a product builder, not a staff augmentation shop. We scope, build and deploy working systems, then host and maintain them under SaaS or managed service agreements. Each sprint ends with something you can test.

You get fortnightly status reports by default. Scope changes are assessed for schedule, budget and risk before approval. A risk register starts at project kickoff.

1

Discovery & scoping

Requirements gathering, process mapping, user stories and solution architecture. This defines the scope, constraints and success criteria before build work starts.

2

Design & prototype

UI/UX design, interactive prototypes and technical architecture sign-off with the people who need to use or approve the system.

3

Build in sprints

Two-week development sprints with a working demo at the end of each sprint. Feedback gets handled while the system is still taking shape.

4

Release checks

Delivery verification, WCAG 2.1 AA accessibility review, security checks and UAT before production release.

5

Deployment

Production deployment to Australian-hosted cloud infrastructure through automated CI/CD pipelines, with rollback and release verification.

6

Handover & training

Documentation, admin training, runbooks and knowledge transfer. The client team gets what it needs to oversee and operate the system.

7

Ongoing support

Hosting, monitoring, security patching, maintenance and feature updates under defined SLAs. Managed service agreements usually run for 3 to 5 years.

Technology stack

A practical stack for web, data and cloud work.

FrontendNext.js, React, TypeScript, Tailwind CSS
BackendPython, FastAPI, Node.js
DatabasePostgreSQL, Supabase
CloudAWS Sydney (ap-southeast-2), Docker
DataPython (Pandas, NumPy), SQL, data pipelines, dashboards
CI/CDGitHub Actions, automated testing, staged deployments
MonitoringCloudWatch, uptime monitoring, automated alerting
Infrastructure & hosting

AWS Sydney (ap-southeast-2)

Data is stored in Australian data centres. AWS Sydney is IRAP-assessed to Protected level.

99.9% Uptime SLA

Automated infrastructure monitoring, daily backups and point-in-time recovery. RTO < 4 hours, RPO < 1 hour.

Encryption at rest & in transit

AES-256 at rest and TLS 1.2+ in transit. Admin access uses least-privilege controls and MFA. Critical CVEs are patched within 48 hours.

CI/CD & automated testing

Automated test suites run on every code change. Staging environment verification before every production release.

Selected work

A product we built and run.

Self-developed SaaS platform

AusPropertyInsights

Built, hosted and maintained
Production · Paying subscribers

Challenge

Australian property investors and researchers needed one place to access, analyse and visualise property market data across multiple sources. Existing tools were either too expensive for individual users or too narrow.

Solution

We designed and built a full-stack SaaS platform with automated property data pipelines, interactive analytics dashboards, user accounts and Stripe subscriptions. It runs on AWS Sydney.

Outcomes

Production SaaS platform with active paying subscribers
Automated data ingestion pipelines running daily without manual intervention
Sub-second dashboard load times across all major browsers
WCAG 2.1 AA compliant interface
Australian-hosted cloud deployment on AWS Sydney

It is a useful reference point for client work because it includes the same moving parts: product design, data handling, dashboards, hosting and support.

Standards & compliance

Accessibility, security and hosting basics are covered.

WCAG 2.1 AA

Accessibility

Deliverables target WCAG 2.1 Level AA. Work includes semantic HTML, ARIA landmarks, keyboard navigation, screen reader testing, colour contrast checks and automated axe-core testing in CI/CD.

AWS Sydney

Data sovereignty

Client data can be stored in AWS Sydney (ap-southeast-2), an IRAP-assessed environment. Offshore transfer or processing only happens with explicit client approval.

Security

Security

AES-256 encryption at rest, TLS 1.2+ in transit, least-privilege access and MFA for admin accounts. Dependency scanning and static analysis run as part of normal delivery. Penetration testing is available through specialist subcontractors.

Local SME

Australian-based delivery

Bluegum Digital is a Sydney-based Australian SME. Work is performed by Australian-based personnel, with specialist subcontractors brought in when a project needs deeper design, security, accessibility or cloud expertise.

Quality

Quality assurance

Automated unit, integration and browser tests run on code changes. Releases go through code review, staging, UAT, accessibility checks and performance testing.

Insurance

Insurance cover

Professional Indemnity cover is $2,000,000. Public & Products Liability cover is $10,000,000. Both are held through Vero Insurance (AAI Limited), policy LPS019877447-12357. Certificate of Currency available on request.

Team & capacity

A small senior team works directly on each project.

The principal consultant leads each engagement personally, so clients deal directly with the person doing the work. Specialist subcontractors are used for design, security, accessibility auditing, DevOps and domain expertise when a project needs it.

The model is deliberately lean: low overhead, fast mobilisation and no junior team managed at arm's length.

10+
Years experience in software development & data analytics
1–2
Active build projects managed concurrently
1–2 wks
Typical mobilisation from contract to project kickoff
$2M / $10M
PI and PL insurance for professional digital delivery
Specialist subcontractor network
UX/UI DesignOn-call
Penetration Testing & Security AssessmentOn-call
Accessibility Auditing (WCAG)On-call
DevOps / Cloud ArchitectureOn-call
Domain-Specific Subject Matter ExpertisePer-project

Have a project to scope?

For project enquiries or delivery discussions, contact Alex directly. Bluegum Digital is available for new client work.

ABN 12 933 705 158 · Sydney, NSW 2022

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