Government-ready digital delivery · Sydney, NSW

Custom digital solutions, built for government.

Bluegum Digital designs, builds, deploys and maintains custom web applications, data analytics platforms and cloud-hosted digital services for Australian government agencies at state, territory and Commonwealth level.

Services

End-to-end digital capability for government agencies.

From requirements discovery through to production deployment and long-term managed support, Bluegum Digital delivers complete digital solutions, not just individual components.

01

Solution Architecture

Technical design, system scoping, component selection and implementation planning for modern digital services.

NSW A03
02

Business Analysis

Requirements discovery, process mapping, user stories and acceptance criteria. Translating business needs into implementable scope.

NSW M01
03

Custom Application Development

Citizen-facing and internal web portals, workflow systems and bespoke software delivered as production-ready systems.

NSW M02
04

Data & Analytics Platforms

Reporting dashboards, self-service BI tools, data pipelines and information management platforms that turn data into decisions.

NSW M05
05

Web & Content Services

Website, intranet and web application delivery including content management system integration and accessibility-compliant front-ends.

NSW M06
06

Software Support & Maintenance

Ongoing managed support, patching, monitoring and feature updates under defined SLAs. Australian-hosted, Australian-supported.

NSW M07
07

Cloud Applications (SaaS)

Full-stack SaaS platform builds including grants management, workflow automation and compliance tools, hosted on AWS Sydney.

NSW R01
08

Cloud Hosting & Infrastructure

AWS-hosted environments for development, test and production, with full data sovereignty. All data stored in Australian data centres.

NSW R02
09

Project & Program Delivery

End-to-end project management: stakeholder reporting, sprint planning, risk and issue management, milestone-based delivery.

NSW I02
Delivery approach

Agile delivery with fixed milestones and visible progress.

Bluegum Digital operates as a solutions builder, not a staff augmentation shop. We scope, build and deploy complete working systems, then host and maintain them under long-term SaaS or managed service agreements. Every sprint produces a working, testable increment.

Fortnightly status reports are provided as standard. All scope changes are assessed for schedule, budget and risk impact before approval. A risk register is maintained from project inception.

1

Discovery & Scoping

Requirements gathering, process mapping, user stories and solution architecture. Defines the scope, constraints and success criteria before a single line of code is written.

2

Design & Prototype

UI/UX design, interactive prototype and technical architecture sign-off with stakeholders. Ensures alignment before build commences.

3

Build: Iterative Sprints

Two-week development sprints with a working demonstration at the end of each sprint. Client feedback incorporated continuously to reduce risk of late-stage changes.

4

Verification & Release Readiness

Delivery verification, WCAG 2.1 AA accessibility review, security checks and UAT with agency stakeholders before production release.

5

Deployment

Production deployment to Australian-hosted cloud infrastructure via automated CI/CD pipelines, with rollback capability and deployment verification.

6

Handover & Training

Full documentation, admin training, runbooks and knowledge transfer. Agencies receive everything needed to oversee and operate the solution.

7

Ongoing Support

Hosting, monitoring, security patching, maintenance and feature updates under defined SLAs. Typically 3–5 year managed service agreements.

Technology stack

Modern, proven, maintainable technology.

FrontendNext.js, React, TypeScript, Tailwind CSS
BackendPython, FastAPI, Node.js
DatabasePostgreSQL, Supabase
CloudAWS Sydney (ap-southeast-2), Docker
DataPython (Pandas, NumPy), SQL, data pipelines, dashboards
CI/CDGitHub Actions, automated testing, staged deployments
MonitoringCloudWatch, uptime monitoring, automated alerting
Infrastructure & hosting

AWS Sydney (ap-southeast-2)

All data stored exclusively in Australian data centres. IRAP-assessed to Protected level. No offshore data transfer.

99.9% Uptime SLA

24/7 automated infrastructure monitoring, daily backups with point-in-time recovery. RTO < 4 hours, RPO < 1 hour.

Encryption at rest & in transit

AES-256 at rest, TLS 1.2+ in transit. Least-privilege access controls with MFA for all admin access. Critical CVEs patched within 48 hours.

CI/CD & automated testing

Automated test suites run on every code change. Staging environment verification before every production release.

Selected work

Production capability, demonstrated.

Case study · Self-developed SaaS platform

AusPropertyInsights

Demonstrates full-lifecycle capability
Production · Paying subscribers

Challenge

Australian property investors and researchers lacked a unified platform to access, analyse and visualise property market data across multiple sources. Existing tools were too expensive for individual users or limited to single data sources.

Solution

Designed and built a full-stack SaaS platform with automated data pipelines ingesting property data from multiple Australian sources, interactive analytics dashboards, user authentication and Stripe subscription management, all deployed on AWS Sydney.

Outcomes

Production SaaS platform with active paying subscribers
Automated data ingestion pipelines running daily without manual intervention
Sub-second dashboard load times across all major browsers
WCAG 2.1 AA compliant interface
Australian-hosted cloud deployment on AWS Sydney

This project demonstrates the same delivery model used for government engagements: end-to-end capability across design, build, data handling, dashboard delivery, hosting and ongoing support.

Standards & compliance

Built to government standards from day one.

WCAG 2.1 AA

Accessibility compliance

All deliverables meet WCAG 2.1 Level AA. Semantic HTML, ARIA landmarks, keyboard navigation, screen reader testing (VoiceOver, NVDA). Colour contrast ratios 4.5:1 minimum for body text. Automated axe-core testing in CI/CD pipeline.

AWS Sydney

Data sovereignty

All data stored exclusively in AWS Sydney (ap-southeast-2), an IRAP-assessed environment. No offshore data transfer or processing without explicit client approval. Compliant with the Australian Privacy Act 1988 and Australian Privacy Principles.

Security

Security practices

AES-256 encryption at rest, TLS 1.2+ in transit. Least-privilege access with MFA. Regular dependency scanning, static code analysis, critical CVEs patched within 48 hours. Penetration testing available via specialist subcontractors.

SME Policy

SME & local industry

Sydney-based Australian SME. All work performed by Australian-based personnel. Supports NSW SME procurement policy (30% ICT spend), QLD QPP 2026 (30% SME target) and SA Industry Participation Policy (20% evaluation weight).

Quality

Quality assurance

Automated unit, integration and end-to-end tests on every code change. Code review before merge. Dedicated staging environment. UAT with agency stakeholders. Accessibility and performance testing on every release.

Insurance

Insurance cover

Professional Indemnity $2,000,000 and Public & Products Liability $10,000,000 via Vero Insurance (AAI Limited), policy LPS019877447-12357. Covers NSW, SA and VIC panel minimum requirements. Certificate of Currency available on request.

Team & capacity

Lean team. Direct delivery.

The principal consultant leads every engagement personally. Government clients have direct access to the person doing the work at all times. Specialist subcontractors are engaged for design, security, accessibility auditing, DevOps and domain-specific requirements as projects demand.

Our lean operating model means low overhead, fast mobilisation, and senior-level attention on every project. No junior team managed at arm's length.

10+
Years experience in software development & data analytics
1–2
Active build projects managed concurrently
1–2 wks
Typical mobilisation from contract to project kickoff
$2M / $10M
PI and PL insurance, exceeding all state panel minimums
Specialist subcontractor network
UX/UI DesignOn-call
Penetration Testing & Security AssessmentOn-call
Accessibility Auditing (WCAG)On-call
DevOps / Cloud ArchitectureOn-call
Domain-Specific Subject Matter ExpertisePer-project

Ready to deliver your next project.

For project enquiries, capability discussions, panel verifications or supplier introductions, get in touch directly. Bluegum Digital is available to take on new engagements immediately.

ABN 12 933 705 158 · Sydney, NSW 2022

Tweaks
Colour theme
Forest green
Navy blue
Charcoal
Panel status labels
Show on panels section
Trust bar
Show credentials bar